CONTACTING  THE  COUNCIL  &  METRO-NORTH

 

To reach the CT Rail Commuter Council you may...

PHONE: 1-800-842-8299 (toll free within Connecticut)

FAX: 1-203-655-4752

WRITE: PO Box 4256
Camp Avenue Station
Stamford CT 06907

E-MAIL: trains@camcomm.com

If you're filing a formal complaint, please include specific and detailed information about the date, time, train number and location.

To file a complaint with Metro-North by e-mail, click here and follow this link.

Or send your complaint in writing to:

Customer Service
Metro-North
420 Lexington Ave  9^th Fl
New York NY 10017

You may also contact Metro-North directly at (212) 672-1290 weekdays during business hours.

 

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