You have been instructed to come to this page because you informed us that you have lost the access codes to your website hosted at TrainWeb.org . By now, you should have received your access codes (login-id and password). If not, please click here to initiate another request for your access codes. Be sure to mention your www.trainweb.org/... website address in your request.

You can upload and download files to your website hosted on the TrainWeb.org server using FTP. For more information on how to obtain free FTP software and how to use it, see: www.trainweb.org/tech/ftphelp.html . FTP softare is avilable for both PC and MAC systems.

Additional information about website hosting at TrainWeb.org can be found at: www.trainweb.org/memfaq.html

There has probably been a long delay between the time you requested your access codes and the time you received them. It may have been days or even weeks from the time that you requested them. We apologize for the delay. TrainWeb has a very large backlog of e-mail and a very small staff. In order to keep the hosting of websites free at TrainWeb.org, we can not expand our small staff at this time.

We are working to add a feature that will automate the retrieval of lost passwords. That feature will be allow you to retrieve a lost password within a matter of minutes. On request, it will send your access codes to the e-mail address that we have on file for you. If your e-mail address has changed, please click here to send us your new e-mail address. Be sure to mention your www.trainweb.org/... website address, your old e-mail address and your new e-mail address.

We are seeking at least one unpaid volunteer to help out with the rail related websites hosted free at TrainWeb.org . For now, we can only consider a volunteer that lives within driving distance of our office in Fullerton, California and would be able to provide up to four hours of help each week at their home or our office. The volunteer should have enough technical knowledge to be able to help webmasters use FTP to access and upload pages to their websites hosted at TrainWeb.org for the first time. The volunteer will provide this help via e-mail, forums, and phone. TrainWeb will cover telephone costs. Until the automatic lost password recovery feature becomes available, this volunteer will also answer requests for lost passwords so that we can respond to those requests in a more timely manner. If you live near Fullerton and would like to volunteer, please click here.