our final thoughts? The Heathrow Express can be a little pricey,
but hands down its THE BEST mode of transportation from the airport.
The nearly 17,000 passengers who ride each day prove this to be true.
It takes you right to Paddington where you can go anywhere in London,
and close surrounding areas. It’s clean, fast and not crowded during
certain times of the day. One of the other nice things we liked about
Heathrow Express is the excellent attendants who were out on the
platforms at both the airport station upon boarding and at Paddington
upon getting off the train. Being a little tired from the long
flight/jet lag and this being our first trip to London, we got a little
turned around at a few points. The attendants were very helpful and
were able to point us in the direction of our hotel. This is something
you most certainly wouldn't get taking the subway.
We would like to take a minute and
thank Nathan Harrison, who is the Communications & CSR Officer with
Heathrow Express for all his assistance with this article and during our visit aboard the Heathrow Express train.
Here are some other interesting facts and figures about the Heathrow Express that Nathan shared with us:
- Up to 150 Heathrow Express services run every day.
- 97% overall customer satisfaction in the latest independent National passenger Survey February 2017.
- Over 100 million passengers have boarded Heathrow Express since launch in June 1998.
- Children 15 and under travel free.
- You can book online 14, 30 and 90 days in advance and save up to 75% with our special advanced fares.
- Free Wi-Fi and super fast 4G onboard for the entire journey.
- Power sockets are available for charging
mobile devices (don't forget to get an outlet converter if you travel
from the US!).
- Ample luggage space throughout the train.
- Best value Carnet (multi-trip) tickets available for frequent travelers.
- Business First class offers more privacy, complimentary newspapers and magazines and a table to work from.
- First train company to launch e-ticketing
so customers can could buy tickets online. They are then sent a barcode
by email or text to present for scanning on board the train.
- Our trains have saved enough energy in the past decade to have boiled 400 million kettles.
- Heathrow Express has saved 204 million kg of
carbon emissions since launch and offers customers a 54% reduction in
carbon emissions over a taxi.
- In December 2009, Heathrow Express made
Paddington station the first UK railway station to offer Flight
Information Display Screens and Airline Check In Services.
- First UK train company to launch a fully
functional train ticket app, allowing customers to purchase and receive
tickets direct to their iPhone, Android, Blackberry or Java-enabled
Finally, If you enjoyed our writing, we would also encourage you to check out
the 11 "Outside the Rails" railroad route guidebooks that we published
for the various Amtrak passenger rail routes through the Upper Midwest.
They are available on our website, www.MidwestRails.com. Our new e-book versions and train guide podcats are also available here. We also
feature the guidebooks written by Eva Hoffman for various Amtrak
railroad lines in the west and east!
Upcoming "APRHF Visits England, Scotland & Wales" TrainWeb trip reports will include:
- August 2018 - Eurostar
- September 2018 - Great Western Railway
- October 2018 - Caledonian Sleeper
- November 2018 - Cairngorm Mountain Funicular
- December 2018 - ScotRail
- January 2019 - Strathspey Steam Railway
- February 2019 - The Jacobite Train